Shipping Policy
The LampMakers Shipping Policy
Last Updated: 26/08/2025
Thank you for shopping with The LampMakers. Below you'll find details about our shipping process, delivery times, and related information.
Processing Time
All of our lamps are handcrafted with care. Please allow:
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Made-to-Order Items: 3-4 weeks for production before dispatch.
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Ready-to-Ship Items: Dispatched within 2–3 working days.
We will notify you by email once your order has been shipped.
Shipping Rates and Services
We currently ship within the UK. If you require international shipping, please contact us directly before placing your order.
UK Standard Shipping:
Order Quantity Shipping Cost
0-1 Lamp £7.00
1-2 Lamps £9.50
2-4 Lamps £14.50
Carrier: We typically ship via Royal Mail or a reliable courier service, depending on the size and weight of the item.
Delivery Time
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Standard UK delivery: 2–5 working days from dispatch.
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You will receive a tracking number once your order has been shipped (where applicable).
Please note: delivery times are estimates and may vary due to courier delays or peak periods.
International Shipping
We do not currently offer international shipping through the website. However, we are happy to discuss options for custom orders or international requests. Please email us at Lamp-Makers@hotmail.com before ordering.
Packaging
All lamps are carefully packaged to ensure they arrive in perfect condition. We aim to use eco-friendly and recyclable materials wherever possible.
Damaged or Lost Items
If your item arrives damaged or does not arrive within the estimated delivery time:
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Please notify us within 48 hours of delivery for damaged goods.
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If your parcel appears to be lost, contact us within 14 days of the dispatch date.
We will work with you to resolve the issue promptly.
Contact Us
If you have any questions about shipping or delivery, feel free to get in touch:
📧 Email: Lamp-Maker@hotmail.com
📍 Address: Unit G10, Mucklestone Business Centre, Eccleshall Road, Market Drayton, Shropshire, TF94FB