Privacy Policy

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Last Updated: 26/08/2025

At The LampMakers, your privacy is very important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or purchase from us.

By using our website, you agree to the terms of this Privacy Policy.

Who We Are

The LampMakers
Email: Lamp-Maker@hotmail.com
Website:

Registered Address: Unit G10, Mucklestone Business Centre, Eccleshall Road, Shropshire, TF94FB

We are a UK-based family business creating handcrafted lamps and lighting products.

What Information We Collect

When you use our website or make a purchase, we may collect the following information:

• Personal Information: Name, email address, shipping/billing address, phone number.

• Payment Details: We do not store your full payment information. All transactions are securely processed through third-party providers (e.g., PayPal, Stripe).

• Order History: Products purchased, order dates, and delivery preferences.

• Website Usage Data: IP address, browser type, time zone, and how you interact with our site (via cookies and analytics tools).

How We Use Your Information

We use your data to:

• Process and deliver your orders.

• Communicate with you regarding your order or any inquiries.

• Improve our website and customer experience.

• Comply with legal obligations (e.g., for tax and accounting purposes).

We do not sell or rent your personal data to third parties.

Sharing Your Data

We may share your data with trusted third parties only when necessary:

• Delivery Companies – to ship your order.

• Payment Processors – to securely handle your payments.

• Website Hosts & Service Providers – to help operate and maintain our website.

• Legal Authorities – if required by law or to protect our business.

All partners are required to keep your data secure and only use it for the services they provide.

Data Retention

We keep your personal data only as long as necessary to fulfill your order and meet legal or accounting requirements. After this period, your data will be securely deleted or anonymised.

Your Rights

You have the right to:

• Access the personal data we hold about you.

• Request corrections to inaccurate or incomplete data.

• Request the deletion of your personal data.

• Object to or restrict how we process your data.

• Withdraw consent at any time (where applicable).

To exercise your rights, contact us at: [Insert Business Email]

Cookies

We use cookies to enhance your experience on our website. Cookies help us understand how you interact with our site so we can improve its performance and functionality.

You can manage or disable cookies through your browser settings. For more information, see our [Cookie Policy] (if applicable).

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We recommend reviewing their policies before providing any personal data.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with the revised date.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

📧 Email: Lamp-Maker@hotmail.com
📍 Address: Unit G10, Mucklestone Business Centre, Eccleshall Road, Shropshire, TF94FB